Frequently asked questions

Want to know more about our flexible insurance solution for learner drivers? We'll tell you everything about it right here.

National Learner Driver website security and privacy policy.

Who we are.:- National Learner Insurance is a trading name of Covered Insurance Covered Insurance Services Limited who are an appointed representative of 3XD Limited, PO Box 672, Longridge, Preston PR3 8AD.
They are authorised and regulated by the Financial Conduct Authority (FCA) under registration number 469379. Their authorisation can be confirmed by the FCA @www.fca.gov.uk or by calling the FCA on 0845 606 1234.

Covered Insurance Services Limited is registered in England 05119027.?Covered Insurance Services Limited will treat all your personal information as private and confidential (even when you are no longer a customer), in accordance with the Data Protection Act 1998.Covered

The information we collect?The information that is collected via the website includes:

1. Any personal details you knowingly provide through forms and email, such as name, address, telephone number, any other information necessary to provide insurance coverage.

2. All payment transactions are handled through SagePay, for more information on Sage Pay privacy policy please refer http://www.sagepay.com/security_policy.

3.The only information that is retained from your card is the transaction date and whether the transaction was successful or not. The type of card, card number, expiry date and security code (the three digit number on the back of the card) is not retained.

4. Your Internet Protocol (IP) address - this is a string of numbers unique to your computer.

How we use this information?The details that are collected will be used:
1. To process your order and to provide after sales service
2. To provide information where demanded by a legally recognised law enforcement agenc

If you would like a copy of the information we hold about you, please write to The Operations Director, 3XD Limited, PO Box 672, Longridge, Preston PR3 8AD quoting your policy number. A fee may be payable.

Our Cookie Policy
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.

Cookies do lots of different jobs, like letting you navigate between pages efficiently remembering your preferences, and generally improve your web site experience.

We can split cookies into 4 main categories:

Category 1 - Strictly necessary cookies
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website.

* By using our website and online services, you agree that we can place these types of cookies on your device.

Category 2 - Performance cookies
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

We also use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

* By using our website and online services, you agree that we can place these types of cookies on your device.

Category 3 - Functionality cookies
These cookies allow the website to remember choices and provide enhanced, more personal features. The information these cookies collect may be anonymous and they cannot track your browsing activity on other websites.

* By using our website and online services, you agree that we can place these types of cookies on your device.

Category 4 - Targeting cookies or advertising cookies
we did not use these cookies.